KAWAN, known as students’ ambassadors, is a new volunteer initiative to facilitate and assist postgraduate international students. The group of KAWAN helps aspiring international students in the process of applying for admission to pursue their academic careers at the USM. A KAWAN can be a student from any of the schools at the USM, providing individualised assistance to an applicant seeking admission. Besides, the service of KAWAN is pro bono and unconditional. Strictly a voluntary job and, as such, no KAWAN can be branded as a full-time agent.